EKE BBB Posted September 26 Report Share Posted September 26 58 minutes ago, Fred said: Can't wait to order from Jazz Messengers of other european dealers. I can't afford any esose customs fees anymore. Same here. Last two or three experiences ordering directly from Mosaic have been a nightmare.... moneywise. Having said that, this is one of the most exciting Mosaics sets from the last five years. And that means a lot! Quote Link to comment Share on other sites More sharing options...
Big Beat Steve Posted September 26 Report Share Posted September 26 Checked the track listing more closely now ... From Disc VII onwards, above all, my curiosity (about new or off-the-radar discoveries) certainly is piqued ... Let's see what Jazz Messengers can come up with ... Quote Link to comment Share on other sites More sharing options...
JSngry Posted September 26 Report Share Posted September 26 8 hours ago, gmonahan said: Pretty sure the artists involved did the work with the understanding they wouldn't get paid?? As did the publishers and songwriters! Quote Link to comment Share on other sites More sharing options...
J.A.W. Posted September 26 Report Share Posted September 26 The V-Disc Mosaic can now also be pre-ordered on the site of Belgian store TYQMusic; price 189 euros + shipping: https://tyqmusic.eu/product/classic-v-disc-small-group-jazz-sessions-limited-edition-box-set/ Quote Link to comment Share on other sites More sharing options...
John L Posted September 26 Report Share Posted September 26 (edited) Well, I pre-ordered and I have to say that this will probably be the last set that I buy from Mosaic. It has just become too unpleasant an experience to deal with them. As usual, I received no confirmation of my order, just a note saying that my order is under review. Then I noticed that my account had been charged immediately for the money. That surprised me a bit, as Mosaic usually does not charge until shipment. I am OK with being charged now. But I would like a receipt. I would like a confirmation number. I would like an invoice. Don't just take my money and give me nothing. Edited September 26 by John L Quote Link to comment Share on other sites More sharing options...
Stompin at the Savoy Posted September 26 Report Share Posted September 26 (edited) 18 minutes ago, John L said: Well, I pre-ordered and I have to say that this will probably be the last set that I buy from Mosaic. It has just become too unpleasant an experience to deal with them. As usual, I received no confirmation of my order, just a note saying that my order is under review. Then I noticed that my account had been charged immediately for the money. That surprised me a bit, as Mosaic usually does not charge until shipment. I am OK with being charged now. But I would like a receipt. I would like a confirmation number. I would like an invoice. Don't just take my money and give me nothing. Be sure to check your spam folder. The response to my order ended up there even though I have had plenty of email from info@mosaicrecords.com Edited September 26 by Stompin at the Savoy Quote Link to comment Share on other sites More sharing options...
gmonahan Posted September 26 Report Share Posted September 26 11 minutes ago, John L said: Well, I pre-ordered and I have to say that this will probably be the last set that I buy from Mosaic. It has just become too unpleasant an experience to deal with them. As usual, I received no confirmation of my order, just a note saying that my order is under review. Then I noticed that my account had been charged immediately for the money. That surprised me a bit, as Mosaic usually does not charge until shipment. I am OK with being charged now. But I would like a receipt. I would like a confirmation number. I would like an invoice. Don't just take my money and give me nothing. I don't think in all the years I've been ordering sets from Mosaic that I've ever gotten any of that, just a confirmation of the order. Sometimes I get a note that a set has been shipped, sometimes not, but they always seem to get here. Anyway, you say that now, but one of those Vanguard sets is said to be ready to go by Christmas.......! Quote Link to comment Share on other sites More sharing options...
jazzbo Posted September 26 Report Share Posted September 26 I never had any issues with Mosaic until they farmed out their shipping. It has gotten better but I would sometimes get shipping notices, sometimes not, sometimes it would take me forever to get orders that I placed day one while someone else who ordered when they began shipping got their order a week or two before mine. I've never had them charge for an order before shipping when I didn't use PayPal where they get the money immediately--BUT I have been using PayPal when ordering for probably ten years or more. Quote Link to comment Share on other sites More sharing options...
Stompin at the Savoy Posted September 26 Report Share Posted September 26 The sales end of the operation is minimal. Their website ordering system is clunky, and sometimes the notices seem to go missing but I always get what I order. So I don't have any problem whatsoever. Quote Link to comment Share on other sites More sharing options...
JSngry Posted September 26 Report Share Posted September 26 My confirmation notice came, like. 8+ hours after the order was placed and given an order # on the website. Not sure what automation lag could be closed to make that gap less large. Quote Link to comment Share on other sites More sharing options...
John L Posted September 27 Report Share Posted September 27 4 hours ago, JSngry said: My confirmation notice came, like. 8+ hours after the order was placed and given an order # on the website. Not sure what automation lag could be closed to make that gap less large. Yes, I finally did get a confirmation email about 7 hours after I made the order. Quote Link to comment Share on other sites More sharing options...
Ed S Posted September 28 Report Share Posted September 28 I preordered and paid through PayPal, so payment was immediate. Of course, I got a receipt from PayPal. I also immediately received a communication from Mosaic acknowledging receipt of my order, along with an order number, shipping address, date, order quantity, price, and product. It also states that a tracking number will be provided when it’s shipped. I did have a thought about credit cards being charged at the time of pre-order in this instance. It has to do with possible delays in the actual release date extending beyond the 30 day hold period for credit card information in Mosaic’s system. Quote Link to comment Share on other sites More sharing options...
gmonahan Posted September 28 Report Share Posted September 28 On 9/26/2024 at 12:25 PM, jazzbo said: I never had any issues with Mosaic until they farmed out their shipping. It has gotten better but I would sometimes get shipping notices, sometimes not, sometimes it would take me forever to get orders that I placed day one while someone else who ordered when they began shipping got their order a week or two before mine. I've never had them charge for an order before shipping when I didn't use PayPal where they get the money immediately--BUT I have been using PayPal when ordering for probably ten years or more. I used to do credit card ordering, but there were kinks, so I've followed your example and used paypal for a while. Seems to work much better. Quote Link to comment Share on other sites More sharing options...
hopkins Posted September 29 Report Share Posted September 29 I used paypal. Never had any issues ordering from Mosaic. Looking forward to the Vanguard set as well. Quote Link to comment Share on other sites More sharing options...
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