king ubu Posted September 16, 2007 Report Share Posted September 16, 2007 I hate it! Just took disc 1 of the BB box out of the package and hell there's glue all over! #4 won't even be found, and putting it into the computer EAC started having trouble right at the beginning og #3 already (of a total of 4 tracks, that is). Sucks badly! I dropped a mail to Sony Switzerland, asking for a replacement, but hopes are low... what would you do in this case? It seems there's a fabrication error with the cardboard sleeve into where disc 1 is placed - it moves much farther in than all the other discs in all the other boxes. What a downer for sunday morning Quote Link to comment Share on other sites More sharing options...
sidewinder Posted September 16, 2007 Report Share Posted September 16, 2007 Sorry to hear that. If you have problems with getting hold of one through Sony Switzerland let me know and I'll run you off a copy. Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 Thanks for your kind offer, but I'll try for a while... I can still also go to a shop where they know me and tell them I got the disc there, in 1998... (I got it at a cheapo "media market" shoppe for a third less, but there they would definitely not help me...) I'll report back if something new happens... but hellyeah, the JJ box is grooving! I love these slow sexy grooves on all the tracks on disc one!!! Quote Link to comment Share on other sites More sharing options...
GregK Posted September 16, 2007 Report Share Posted September 16, 2007 isn't there a phone # listed in the booklet that you are supposed to call for a replacement? Quote Link to comment Share on other sites More sharing options...
MoGrubb Posted September 16, 2007 Report Share Posted September 16, 2007 Thanks for your kind offer, but I'll try for a while... I can still also go to a shop where they know me and tell them I got the disc there, in 1998... (I got it at a cheapo "media market" shoppe for a third less, but there they would definitely not help me...) I'll report back if something new happens... but hellyeah, the JJ box is grooving! I love these slow sexy grooves on all the tracks on disc one!!! I imagine the statute of limitations has run out for a replacement, beings you got it in 1998. Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 Thanks for your kind offer, but I'll try for a while... I can still also go to a shop where they know me and tell them I got the disc there, in 1998... (I got it at a cheapo "media market" shoppe for a third less, but there they would definitely not help me...) I'll report back if something new happens... but hellyeah, the JJ box is grooving! I love these slow sexy grooves on all the tracks on disc one!!! I imagine the statute of limitations has run out for a replacement, beings you got it in 1998. I really don't care! The disc was still working fine when I last played it (probably 2-3 years ago) and had no glue stains on it... sucks badly! They really could be kind enough and replace it, no? I'm really quite angry! Quote Link to comment Share on other sites More sharing options...
Shawn Posted September 16, 2007 Report Share Posted September 16, 2007 Same thing happened to disc 3 of my Miles/Coltrane box...I hate the design of those metal spine boxes! Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 I like the design... but it sucks if it's a bad idea to leave the discs in the package designed to hold them... sloppy production control, in this case, I guess... or whatever it is, maybe I just got the one badly glued box... Quote Link to comment Share on other sites More sharing options...
Guy Berger Posted September 16, 2007 Report Share Posted September 16, 2007 I like the design... but it sucks if it's a bad idea to leave the discs in the package designed to hold them... sloppy production control, in this case, I guess... or whatever it is, maybe I just got the one badly glued box... Ubu, You can probably buy the original album as a replacement for cheap. That might not be aesthetically satisfying but you will get all the original music (if I remember the tracklist of the box correctly). I sympathize -- I get really pissed off when a favorite disc becomes unplayable or even mildly scratched. Guy Quote Link to comment Share on other sites More sharing options...
MoGrubb Posted September 16, 2007 Report Share Posted September 16, 2007 ......They really could be kind enough and replace it, no? I'm really quite angry! It's worth a shot. Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 I like the design... but it sucks if it's a bad idea to leave the discs in the package designed to hold them... sloppy production control, in this case, I guess... or whatever it is, maybe I just got the one badly glued box... Ubu, You can probably buy the original album as a replacement for cheap. That might not be aesthetically satisfying but you will get all the original music (if I remember the tracklist of the box correctly). I sympathize -- I get really pissed off when a favorite disc becomes unplayable or even mildly scratched. Guy I thought of that, too... but it's a bit annoying a route to go, spending money on the same music again and having an incomplete box (not that I ever thought of selling it, but still...) Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 ......They really could be kind enough and replace it, no? I'm really quite angry! It's worth a shot. yes, that's what I think - look, this is what I'd consider a high-end product, and if I sold it, I would replace it - I never treated the disc badly or like you shouldn't treat discs, never done anything wrong, and yet still it's gone bad... and this is not a production error that I should have noticed the day after buying, but it's a long-time damage thing... sucks if they'll be ignoring or denying my request, but I'm too pissed to really believe in getting a replacement from just writing a couple of emails... we'll see... Quote Link to comment Share on other sites More sharing options...
Parkertown Posted September 16, 2007 Report Share Posted September 16, 2007 There was a thread on this in the past, with several posters, including me, reporting the same problem. I called the Sony number, and they sent me an entirely new disc 1 and A NEW BOX AS WELL!!! Go for it! Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 There was a thread on this in the past, with several posters, including me, reporting the same problem. I called the Sony number, and they sent me an entirely new disc 1 and A NEW BOX AS WELL!!! Go for it! I wasn't aware of that! And you or others also got replacements after a few years? I assume it was all in the US, though? Let's see what happens, if they bitch around (if they react to my mail at all), I mention this for sure! Quote Link to comment Share on other sites More sharing options...
mikeweil Posted September 16, 2007 Report Share Posted September 16, 2007 I think I better check my Miles metal spine boxes .... Quote Link to comment Share on other sites More sharing options...
porcy62 Posted September 16, 2007 Report Share Posted September 16, 2007 Yep, it happened the same to me with BB disc four. Then I bought the Mosaic LP box set. http://www.mosaicrecords.com/prodinfo.asp?number=183-MR-LP Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 I think I better check my Miles metal spine boxes .... Yeah, I checked them all after finding out... no other damages, all discs don't move in as deeply into the cardboard cover as the damaged one - faulty production, I'd say. Quote Link to comment Share on other sites More sharing options...
tonym Posted September 16, 2007 Report Share Posted September 16, 2007 I can only commiserate Ubu; it happened to me a while ago --- like ParkerTown said there was a thread on it. I was lucky that HMV replaced my box asap as it was obviously a fault in the product. Like others have said, try contacting Sony. Best of luck. (I'm off to check mine again....) Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 I searched for a quarter of an hour but couldn't find that thread - was that pre-organissimo days? It still seems that the search function isn't really working, though, so any help would be appreciated in locating that thread! Quote Link to comment Share on other sites More sharing options...
Parkertown Posted September 16, 2007 Report Share Posted September 16, 2007 I'm not sure that there is really any essential info you'll need in the old thread. Basically, it occurred with many of our boxes and Sony fixed the situation. Just call the number... Quote Link to comment Share on other sites More sharing options...
tonym Posted September 16, 2007 Report Share Posted September 16, 2007 Just a note: I've just this evening put all my BB and JJ discs in separate transparent film cases and slotted them inside the respective boxes; they fit OK and now make it easier to get the discs out. I'm sure the action of 'prizing' those card sleeves apart to remove discs starts the whole process of glue leeching onto the disc surface anyhow. Quote Link to comment Share on other sites More sharing options...
king ubu Posted September 16, 2007 Author Report Share Posted September 16, 2007 (edited) Just a note: I've just this evening put all my BB and JJ discs in separate transparent film cases and slotted them inside the respective boxes; they fit OK and now make it easier to get the discs out. I'm sure the action of 'prizing' those card sleeves apart to remove discs starts the whole process of glue leeching onto the disc surface anyhow. That's a smart idea - alas I've never seen these great small plastic things, except in packages I got from you... will have to look around for something similar here (the usual paper sleeves would be too big to fit in). Thanks also Parkertown - it was more out of the need for consolation that I was looking for that thread anyway... Edited September 16, 2007 by king ubu Quote Link to comment Share on other sites More sharing options...
Rosco Posted September 17, 2007 Report Share Posted September 17, 2007 My BB box is the same. Disc 1 goes down further than the others. No glue (yet) though. You have my sympathy, although it pales in comparison to what happened with my copy of the Bill Evans Verve box. Sheesh! Quote Link to comment Share on other sites More sharing options...
B. Clugston Posted September 17, 2007 Report Share Posted September 17, 2007 Glue leeched all over Disc 1 of my "Complete" Bitches Brew as well. But I prefer listening to Bitches Brew on vinyl. Quote Link to comment Share on other sites More sharing options...
sidewinder Posted September 17, 2007 Report Share Posted September 17, 2007 But I prefer listening to Bitches Brew on vinyl. Can't beat the Quadraphonic ! Quote Link to comment Share on other sites More sharing options...
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