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W.E.L.C.O.M.E. B.A.C.K.!!!!

Jim Alfredson

By Jim Alfredson
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  • 2 weeks later...
Jim Alfredson Enthusiast

Jim Alfredson

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We're moving once again. The reason the forums were "forbidden" there for awhile (I do not know how long... I am sick with the flu and have been in bed all day) is because if a site is hogging resources from a shared server (which is what we're on... a shared server is one that hosts many websites) than the admin's just shut it down. This is what tech support told me.

I almost had a heart attack before I got that explanation. I tried to log into the forums, got the forbidden message, so I ftp'd to my site to see what the problem was. I see the "forum" directory, and it's empty. I thought we got hacked.

Anyway, I'm demanding that I be moved to a dedicated server, that I get a couple months free service because of all the headaches we've had (outages, outages, and outages... and oh yeah, outages) even after I made explicitly clear with the salesperson before buying their services that this forum was the most important thing and that I had to have complete assurance that it would function fine on a shared server. The salesperson said it would. Tech support just now said "no way".

Anyway... I'm so sorry for all this. What a pain in the ass.

neveronfriday Rookie

neveronfriday

Posted
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The hosting business is highly competitive. You just don't get the speed and stability anymore for the amount of money you had to pay for it a year or two ago. Too many people on the Net, too many sites, too many traffic-heavy forums, weblogs etc. utilizing God knows how many SQL databases although they wouldn't really need any. Too much crap on the Net altogether.

If you share a server nowadays, you have to count on porn, geek and other forums plus leech sites hindering your own service.

Bottom line: unless you have insider knowledge, you have to shell out more dough. What seems good and cheap at first more likely than not can turn to shite in a minute once one of those bandwidth hogs sneaks onto your server. That's the way it is.

BTW, Jim: Have kept track of developments and aside from some outages, I've had a rather consistent speed over here, much faster than when O. went online after the move. Then again, I haven't been here as frequently as I would have liked.

Dr. Rat Newbie

Dr. Rat

Posted
Posted (edited)

yeah, I thought I was kicked off another forum -

Me, too . . . so I tried to log in from a Sudanese proxy, but still no go.

--eric

Edited by Dr. Rat
Dave James Newbie

Dave James

Posted
Posted

Looks like some messages that were posted yesterday around the time we entered the forbidden zone may have gotten lost in another zone...the ozone.

I don't suppose there's any way to recover them at this point,

Up over and out.

Jim Alfredson Enthusiast

Jim Alfredson

Posted
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Looks like some messages that were posted yesterday around the time we entered the forbidden zone may have gotten lost in another zone...the ozone.

I don't suppose there's any way to recover them at this point,

Up over and out.

Such as? I'm not noticing any missing posts.

Jim Alfredson Enthusiast

Jim Alfredson

Posted
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BTW, I have no idea how long this is going to stay open. The only reason it is functioning again is because the hosting admins turned it back on to allow me to back everything up, which means my payment for the first few months of a dedicated server must've gone through. The actual new server itself, however, is not online yet (at least I have received no notification that it is online).

So here's my options... I can wait and see how long this will stay up and not manually shut it down until the new server is up (it might just get shut down by the admins again, beyond my control) or I can shut it down now and start my back-up while waiting for the new server to come up.

I think I might just play the waiting game and see what happens.

Dan Gould Mentor

Dan Gould

Posted
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Jim,

if the first thing you need to do is backup everything, I'd say shut it down and do it now. It seems obvious that they're going to shut it down at some point anyway, since you haven't got it on the dedicated server yet, and we're just too darn popular for our own good. :crazy:

so I'd say that its probably best to take it down, back it up and be ready for the transfer to the new server as soon as its available.

neveronfriday Rookie

neveronfriday

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What kind of crummy outfit is this? I've never heard anything like it.

Well, I have, but only about hosters who went off the air soon after.

Moving a site is a sensitive issue and good hosters know that. I've NEVER heard of one behaving like these dudes and I STRONGLY recommend moving this site elsewhere when things have calmed down again (even though it is a pain in the rear end).

BTW: I've moved enough sites, also very traffic-intensive ones, and usually it is the hoster or future hoster who has to go out of his way to make sure everything gets done right.

Plus, they have to keep you informed about what's going on, they have to bloody well make the backups (and all of the ones I had made backups regularly during moves - and informed me about it; most even sent the backups to me at regular intervals upon request).

Besides, I've never experienced a move that took longer than what, an hour at the most? And that was close to 60 GByte and only took longer because we had agreed to do it in the middle of the night, knew not many people were around and decided to do things a bit more slowly because time wasn't an issue.

These guys suck. Suck. Suck.

And that's that.

NO customer should have to go through what you had to, Jim.

And the company currently hosting this site is a disgrace to the business.

JSngry Grand Master

JSngry

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Posted

No matter what, the whole thing still sucks. It's no way to do business.

Although I have no practical experience in this field, from a simple "customer service" standpoint, I have to agree. They can shut you down anytime they want for as long as they want, and the only thing you can do is wait for them to change their mind?

No.

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