etherbored Posted January 26, 2005 Report Share Posted January 26, 2005 i'll tell you which mosaic set i'm not enjoying right now: #221 (the complete verve gerry mulligan concert jazz band)... i was thinking this should have been delivered some time ago and rang mosaic who told me that DHL delivered it to my address on january 17th and obtained the requisite signature. i then called DHL and discovered that they *didn't* obtain a signature and left the parcel "at the door", whatever that means (as i live in a large building). mosaic, being the class act they are, is sending a replacement to my office overnight, to be here tomorrow a.m. after years in the same building, notwithstanding a year in tokyo, this is the first time a package has gone missing. sorry for the rant, -e- Quote Link to comment Share on other sites More sharing options...
tranemonk Posted January 26, 2005 Report Share Posted January 26, 2005 completely understandable... Quote Link to comment Share on other sites More sharing options...
mgraham333 Posted January 26, 2005 Report Share Posted January 26, 2005 I hope that Mosaic goes after DHL. Seems that's where the fault lies. If a signature was required and one was not obtained, the shipper should bear the loss. I've had a couple of experiences with DHL through Amazon and have been less than impressed by their speed and their online tracking information. Have you walked the halls of your building listening for the sounds of Mulligan.... Quote Link to comment Share on other sites More sharing options...
Ron S Posted January 26, 2005 Report Share Posted January 26, 2005 Better that you not be enjoying it because you DON'T have it yet, rather than because you DO have it and are listening to it! FWIW, I have this set and am confident you WILL enjoy it once you get it. Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 26, 2005 Author Report Share Posted January 26, 2005 Have you walked the halls of your building listening for the sounds of Mulligan.... * great * idea! -e- Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 26, 2005 Author Report Share Posted January 26, 2005 and BTW, after speaking with cindy @ mosiac they have files a claim with DHL... i guess maybe i should have all future orders delivered to my office (?). -e- Quote Link to comment Share on other sites More sharing options...
wesbed Posted January 26, 2005 Report Share Posted January 26, 2005 (edited) Me no like Airborne/DHL. link Edited January 26, 2005 by wesbed Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 26, 2005 Author Report Share Posted January 26, 2005 oh geez... < me no like airborne/DHL > Quote Link to comment Share on other sites More sharing options...
mgraham333 Posted January 26, 2005 Report Share Posted January 26, 2005 and BTW, after speaking with cindy @ mosiac they have files a claim with DHL... i guess maybe i should have all future orders delivered to my office (?). -e- I've been in my new house for over three months now but I still have all deliveries made to the office. For a couple of reasons: 1) security - I have far fewer concerns now that I have my own place, but there is still a degree of risk with something sitting outside all day 2) I am at the office during the day when the delivery is made and can play whatever I get right out of the box. No waiting until the end of the day. Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 26, 2005 Author Report Share Posted January 26, 2005 that's very true, but since i work in a suburb i always wonder if it wouldn't take 'em an extra day or so to get it out here (vs where i live in the city center). and BTW, can i specify that mosaic use another carrier besides DHL...? -e- Quote Link to comment Share on other sites More sharing options...
Son-of-a-Weizen Posted January 26, 2005 Report Share Posted January 26, 2005 Yes, I did just that after discovering -- several times over -- that Airborne folks seem to have an aversion to gently placing a box on the front steps. Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 26, 2005 Author Report Share Posted January 26, 2005 then please use another carrier for those mini-lp's... Quote Link to comment Share on other sites More sharing options...
PHILLYQ Posted January 27, 2005 Report Share Posted January 27, 2005 that's very true, but since i work in a suburb i always wonder if it wouldn't take 'em an extra day or so to get it out here (vs where i live in the city center). and BTW, can i specify that mosaic use another carrier besides DHL...? -e- They ship pretty quickly- I don't think that being in a suburb makes much,if any difference. Quote Link to comment Share on other sites More sharing options...
Son-of-a-Weizen Posted January 27, 2005 Report Share Posted January 27, 2005 then please use another carrier for those mini-lp's... I'd be happy to have you ditch the USPS in favor of my own little private delivery service. My uniformed couriers are swift & easy to spot....they'll handle those JRVGs with utmost care. .03L tips appreciated. Quote Link to comment Share on other sites More sharing options...
Jazzmoose Posted January 27, 2005 Report Share Posted January 27, 2005 and BTW, after speaking with cindy @ mosiac they have files a claim with DHL... i guess maybe i should have all future orders delivered to my office (?). -e- I've been in my new house for over three months now but I still have all deliveries made to the office. For a couple of reasons: 1) security - I have far fewer concerns now that I have my own place, but there is still a degree of risk with something sitting outside all day 2) I am at the office during the day when the delivery is made and can play whatever I get right out of the box. No waiting until the end of the day. You forgot 3) I have time to plan exactly how I'm going to get this latest Mosaic box onto the shelves before the wife realizes it's here, reducing the chance of her noticing I've bought another one... Quote Link to comment Share on other sites More sharing options...
Ron S Posted January 27, 2005 Report Share Posted January 27, 2005 and BTW, after speaking with cindy @ mosiac they have files a claim with DHL... i guess maybe i should have all future orders delivered to my office (?). -e- I've been in my new house for over three months now but I still have all deliveries made to the office. For a couple of reasons: 1) security - I have far fewer concerns now that I have my own place, but there is still a degree of risk with something sitting outside all day 2) I am at the office during the day when the delivery is made and can play whatever I get right out of the box. No waiting until the end of the day. You forgot 3) I have time to plan exactly how I'm going to get this latest Mosaic box onto the shelves before the wife realizes it's here, reducing the chance of her noticing I've bought another one... Jazzmoose's wife on the trail of a newly purchased Mosaic: Quote Link to comment Share on other sites More sharing options...
Brad Posted January 27, 2005 Report Share Posted January 27, 2005 Can I be her Dr. Watson. I'll look for clues in every nook and cranny. Heh, heh, heh! (he said cranny) Quote Link to comment Share on other sites More sharing options...
Ron S Posted January 27, 2005 Report Share Posted January 27, 2005 Can I be her Dr. Watson. I'll look for clues in every nook and cranny. Heh, heh, heh! (he said cranny) Jazzmoose may have something to say about that--not to mention his wife. Quote Link to comment Share on other sites More sharing options...
jlhoots Posted January 27, 2005 Report Share Posted January 27, 2005 I always have Mosaic ship to me using UPS. I had a bad experience with DHL (which Mosaic made good on). Quote Link to comment Share on other sites More sharing options...
cannonball-addict Posted January 27, 2005 Report Share Posted January 27, 2005 I hope that Mosaic goes after DHL. Seems that's where the fault lies. If a signature was required and one was not obtained, the shipper should bear the loss. I've had a couple of experiences with DHL through Amazon and have been less than impressed by their speed and their online tracking information. Have you walked the halls of your building listening for the sounds of Mulligan.... They don't have anywhere near the data infrastructure and information systems managment that UPS and FedEx have (says my engineering grad student roommate). In fact, this recent push by DHL to become more visible in the shipping market is surprising given the relative hegemony of these two and the Postal Service. Quote Link to comment Share on other sites More sharing options...
Leeway Posted January 28, 2005 Report Share Posted January 28, 2005 I always tell Mosaic to ship it UPS. Big Brown has done right by me so far. Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 28, 2005 Author Report Share Posted January 28, 2005 all's well that ends well... arrived @ my office yesterday. so hip! -e- Quote Link to comment Share on other sites More sharing options...
Ron S Posted January 28, 2005 Report Share Posted January 28, 2005 all's well that ends well... arrived @ my office yesterday. so hip! -e- So is it now a set you ARE enjoying? Quote Link to comment Share on other sites More sharing options...
etherbored Posted January 28, 2005 Author Report Share Posted January 28, 2005 So is it now a set you ARE enjoying? indeed it is! can i change the thread title? this stuff is so so so hip... -e- Quote Link to comment Share on other sites More sharing options...
Ron S Posted January 28, 2005 Report Share Posted January 28, 2005 So is it now a set you ARE enjoying? indeed it is! can i change the thread title? this stuff is so so so hip... -e- . . . and cool. B-) Quote Link to comment Share on other sites More sharing options...
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