Sundog Posted December 24, 2006 Report Posted December 24, 2006 I received my Weather Report Box yesterday unfortunately the DVD was loose during transit and was scratched badly. I sent customer service an email requesting a replacement. Will see what happens. The few times over the last couple years I've had to contact customer service (e-mail) on matters; the service has been very timely and my expectations have been always been met. I always try to write a polite and sometimes funny email to help my request stand out from the myriads they deal with on a constant basis. This is not life and death here, it's just a friggin' CD/DVD. It seems to work. P.S. I was able to watch parts of this DVD. The video quality is a little grainy at times. The performance is wonderful. Jaco is amazing to watch. The music just flowed right through him! Quote
Guy Berger Posted December 24, 2006 Report Posted December 24, 2006 I received my shipment a few days ago having ordered 3 discs, but only 1 disc was left in the packaging. Seems like the packaging split open or god forbid someone opened it and helped themselves to the other two. It was taped up with the one selection in tact. Since I work for the Post Office, I immediately sent the shipement back explaining the discs were missing and to reship the order. We'll have to see how long this takes before the new shipment arrives. It's funny you mention that -- the exact same thing happened to me yesterday with my selection of the month. I got an empty box that was open. Guy Quote
GregK Posted December 24, 2006 Report Posted December 24, 2006 I received my shipment a few days ago having ordered 3 discs, but only 1 disc was left in the packaging. Seems like the packaging split open or god forbid someone opened it and helped themselves to the other two. It was taped up with the one selection in tact. Since I work for the Post Office, I immediately sent the shipement back explaining the discs were missing and to reship the order. We'll have to see how long this takes before the new shipment arrives. This has happened to me recently too. The box arrived open but partly taped back up, with one selection missing and another one busted (the CD was fine but the case was in multiple pieces), with a note on the box saying that it was damaged in the USPS system. It took around a month to have the missing disc re-sent and a replacement case to be sent. Quote
Tjazz Posted December 25, 2006 Report Posted December 25, 2006 new: Fats Waller - If You've Got To Ask, You Ain't Got It! $17.97 3-CD Set Waylon Jennings - Nashville Rebel $23.96 4-CD Set Dixie Hummingbirds - Still...Keepin' It Real - The Last Man Standing Soundtrack - Open Season (Paul Westerberg) Amy Grant - Time Again - Amy Grant Live (1 CD/1 Bonus DVD) $5.99 2-CD Set Sergio Mendes & Brasil 66 - Herb Alpert Presents Sergio Mendes & Brasil '66 (Remastered) Sergio Mendes & Brasil 66 - Ye-Me-Le (Remastered) Sergio Mendes & Brasil 66 - Crystal Illusions (Remastered) Scissor Sisters - Ta-Dah Al Di Meola - Consequence Of Chaos Dizzy Gillespie All Star Big Band - Dizzy's Business Audra McDonald - Build A Bridge The Lemonheads - The Lemonheads Quote
Aggie87 Posted December 25, 2006 Report Posted December 25, 2006 also Stanton Moore - III (this one has Robert Walter on B-3) Quote
Tjazz Posted January 1, 2007 Report Posted January 1, 2007 I received my Weather Report Box yesterday unfortunately the DVD was loose during transit and was scratched badly. P.S. I was able to watch parts of this DVD. The video quality is a little grainy at times. The performance is wonderful. Jaco is amazing to watch. The music just flowed right through him! I had the same problem when I bought this SEALED from a local used record store. Took it back and they gave me a refund. (paid $30) Luckily, yourmusic sells it now. (for $24) Quote
funkogre Posted January 1, 2007 Report Posted January 1, 2007 Are they raising it to $6.99 next year? anyone else get the email this guy received? http://www.imwan.com/phpBB2/viewtopic.php?...3330de1b3011544 Quote
jbb Posted January 2, 2007 Report Posted January 2, 2007 Are they raising it to $6.99 next year? anyone else get the email this guy received? http://www.imwan.com/phpBB2/viewtopic.php?...3330de1b3011544 And, of course, 2cd sets are now $13.99 Quote
sheldonm Posted January 2, 2007 Report Posted January 2, 2007 I had one defective disc early in 2006 and had no problems getting a replacement....! I thought they were quick to reply and make it right. Mark~ Quote
Aggie87 Posted January 2, 2007 Report Posted January 2, 2007 Brad Mehldau/Renee Fleming - Love Sublime Antonio Carlos Jobim - Live at Minas Solomon Burke - Nashville Quote
Jazz Kat Posted January 5, 2007 Report Posted January 5, 2007 All cd's 6.99??? WTF!! I haven't been happy with yourmusic lately. The service was good, but there selection is terrible!! This is the last straw, I'm cancelling. Quote
Man with the Golden Arm Posted January 5, 2007 Report Posted January 5, 2007 not sure this will hold true but i went ahead and clicked thru my account to cancel my subscription and received a pop up window advertising $5.99 for all cds if I "please" stay. clicked back and then to the home page and the discs come up @ $5.99 ... put one in the cart for grins and yes still $5.99! if this works everyone owes me a buck! Quote
DMP Posted January 5, 2007 Report Posted January 5, 2007 I've never had any trouble with the service at yourmusic.com. My last minute, under the wire New Year's Eve order (several RVG's) arrived today. Maybe a record. Quote
street singer Posted January 5, 2007 Report Posted January 5, 2007 I checked into their website today and it appears I'm still getting them at $5.99. Have they made the switch yet? If not, when? Quote
Ron S Posted January 5, 2007 Report Posted January 5, 2007 not sure this will hold true but i went ahead and clicked thru my account to cancel my subscription and received a pop up window advertising $5.99 for all cds if I "please" stay. clicked back and then to the home page and the discs come up @ $5.99 ... put one in the cart for grins and yes still $5.99! if this works everyone owes me a buck! Didn't happen for me. I guess they don't love me as much as they do you. Quote
Ron S Posted January 5, 2007 Report Posted January 5, 2007 I checked into their website today and it appears I'm still getting them at $5.99. Have they made the switch yet? If not, when? Maybe the $5.99 deal only applies to those who originally signed up at the $4.99 price? Quote
J Larsen Posted January 5, 2007 Report Posted January 5, 2007 Today I received all the rest of my items except for the Miles Davis Blackhawk set. Interestingly, "My Order History" shows that this set shipped, but that another disc *which I did receive* is on backorder. That disc happens to be the one listed directly above the Blackhawk box in the order. I smell a f-up coming. Quote
jeffrey r Posted January 5, 2007 Report Posted January 5, 2007 I was a member in the $4.99 days, kept going during the $5.99 days, and just cancelled, but was not offered the $5.99 to stay. I can always rejoin, but I just see that yourmusic has gone way downhill recently. I have orders from a couple of weeks ago that haven't shipped yet, they don't respond to e-mails anymore, etc. It's very strange that some people are still able to get CD's there for $5.99. Quote
jazzbo Posted January 5, 2007 Report Posted January 5, 2007 I'm still getting them at 5.99 as well, as of today even. I got a reply yesterday from customer service. .. I sent the query on Dec. 4 and got a reply Jan. 4. They said they would ship me the Johnny Griffin cd that they didn't ship me before though they said they had. Then today. . . I got a message that the cd was backordered! LOL! Quote
Joe G Posted January 5, 2007 Report Posted January 5, 2007 Sounds like it's turning out to be no big deal that I just stayed with BMG. Quote
GA Russell Posted January 5, 2007 Report Posted January 5, 2007 Sounds like it's turning out to be no big deal that I just stayed with BMG. I continue to be a member of BMG, although I haven't bought anything from them (except spending my Music Points) since I joined Your Music two years ago. My current BMG deal is Buy One, Get Four Free. That works out to saving $2.01 for five CDs at BMG over Your Music. Of course, if there were five CDs I really wanted from them now, I would have bought them from Your Music the last week of December. Quote
Aggie87 Posted January 22, 2007 Report Posted January 22, 2007 (edited) Noticed the following on the BMG website, so expect they'll show up at yourmusic as well: Bill Frisell/Ron Carter/Paul Motian Don Byron - Do the Boomerang Kenny Garrett - Beyond the Wall Dizzy Gillespie All Star Big Band - Dizzy's Business Stefon Harris - African Tarantella Louis Armstrong - The Great American Songbook Fred Astaire - The Great American Songbook John Coltrane - Gold June Christy - The Intimate Miss Christy Edited January 22, 2007 by Aggie87 Quote
jazzbo Posted January 22, 2007 Report Posted January 22, 2007 (edited) Noticed the following on the BMG website, so expect they'll show up at yourmusic as well: Bill Frisell/Ron Carter/Paul Motian Don Byron - Do the Boomerang Kenny Garrett - Beyond the Wall Dizzy Gillespie All Star Big Band - Dizzy's Business Stefon Harris - African Tarantella Louis Armstrong - The Great American Songbook Fred Astaire - The Great American Songbook John Coltrane - Gold June Christy - The Intimate Miss Christy The Armstrong and Astaire have been on yourmusic, I bought them, they're nice actually. I keep hoping hte Christy will show but it HASN'T! I've looked for a couple of weeks. Edited January 22, 2007 by jazzbo Quote
Chalupa Posted January 24, 2007 Report Posted January 24, 2007 Jackie McLean: Consequence (Remastered) is no longer available Quote
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