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Posted (edited)

I placed an order going on a month ago for a non jazz related item, a "King of the Cage" mixed martial arts DVD set taking advantage of their first time purchase free shipping offer. The order ships within a day, however I have not received ANYTHING. emailed customer service (or lack thereof) and they told me that the ordered be arriving, I wait a few more days, no dice. So I filed a lost shipment claim, which can take up to 2 weeks for them to approve, you have the choice of either requesting a replacement or refund. I hope I get a replacement soon, I have no problems with the retail store, but man the online store sucks. Avoid at all costs. :angry:

Edited by CJ Shearn

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